Solutions Engineer
Nuclia is an easy-to-use & end-to-end API that lets developers build AI-powered search engines for unstructured data, with an open-source approach, backed by leading Deep Tech VCs and top business angels in the SaaS B2B sector.
Nuclia is on a mission to revolutionize how humans find complex data and now we are looking for a Solutions Engineer.
Do you want to be part of a team that will transform the way humans find information? Do you want to experience the fast speed of a startup with a global vision to disrupt how we discover information?
About the job
We are looking for our very first solutions engineer to join our dedicated API team and provide the exceptional customer service that is the foundation of our company. You will provide technical assistance to end users during troubleshooting problems as well as interacting directly with operating systems, hardware, and software. You’ll be directly supported by the development teams and more specifically by the developer advocate.
What you will do
- You would be responsible for providing assistance to customers who are using the Nuclia API.
- This could include troubleshooting technical issues, answering questions about the API’s functionality and capabilities, and helping customers integrate the API into their own systems.
- You will participate also in maintaining documentation and other resources to help customers get the most out of the Nuclia solution.
- Additionally, you may also be responsible for collecting and analyzing customer feedback and working with the development team to improve the API based on that feedback.
- Put in place any necessary software if we don’t already have it.
- Learn about our technology and the search industry every day.
- Evangelize Nuclia and help our product team deepen relationships in the huge community of developers.
About you
- Experienced with REST APIs.
- Strong communication skills.
- Technical knowledge and problem-solving skills.
- Coachable and collaborative.
- Positive attitude, and team-first demeanor.
- Passionate about your customers and how Nuclia solves their problems.
- Motivated, curious, hungry individual.
- Native or professional English speaker.
Bonus points
- Previous experience in a startup environment.
- Located in Spain, Catalonia, or a European time zone.
Location
Our team is fully distributed, and our members work, for example from Catalonia, Spain, France, and the U.S.
How to apply?
If you’re passionate about software development and eager to learn, we’d like to meet you. Please send us an email with your resume or LinkedIn profile at careers@nuclia.com
